NOTE: Oernoe will never ask you for your password in an email or send you a password as an attachment.
How to Check if an Email is Really from Oernoe #
Receiving an email that looks like it’s from Oernoe but seems suspicious? Here’s how you can verify whether it’s genuinely from us. Follow these steps to protect yourself from phishing and scams.
1. Look for Our Logo #
All official emails from Oernoe include our logo. If you receive an email claiming to be from Oernoe but it’s missing our logo, that’s a red flag. However, keep in mind that just having our logo isn’t enough to confirm legitimacy—proceed with the other steps below. Also, our logo is copyrighted, using our logo without permission can lead to legal.
2. Check the Sender’s Address #
Always verify the sender’s email address. Genuine Oernoe emails will come from addresses that end in:
- @oernoe.com
- @mail.oernoe.com
- @oernoe.org
- @oernoe.net
If the email comes from a suspicious or unusual domain (e.g., random letters or numbers, or a domain that doesn’t resemble Oernoe), it’s likely a phishing attempt.
3. Confirm that We Emailed You #
If you’re unsure about the email, check your account on our website directly. We’ll always log any important communications to your account. Visit our website, log in, and see if any notifications match the content of the email you received. Do not click on any links in the suspicious email before doing this check.
4. Spot Suspicious Links or Attachments #
Official Oernoe emails typically direct you to our secure site. Hover over any links in the email (without clicking) to check if the URLs point to an official Oernoe website. Avoid downloading attachments from unknown or suspicious emails.
5. Still Not Sure? Contact Us #
If you’re still unsure whether the email is legitimate, feel free to reach out to us at support@oernoe.com. Our team will help you verify the communication.
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